Stuck On You Reviews

Stuckonyou.com requires payment in full before shipping any order. If there is a problem with collecting payment from the chosen payment method after confirming receipt of an order, the order may not be manufactured or dispatched until payment is confirmed. The website is set up to automatically process orders as soon as they are placed, making it very hard to make any changes or cancel an order after payment has been processed. If an error occurs, such as receiving an incorrectly spelled product, and the error was made by Stuck On You, the product will either be refunded or reprinted and posted free of charge. Refunds exclude shipping costs and may take up to 10 business days to be credited back to the purchasing account. Depending on the issue with the product, a store credit may be offered instead of a refund or replacement. Store credit is valid for 12 months from the date of issue and will be provided via a code that must be entered into the gift card code section at checkout to apply. The amount of store credit will be the product's price at the time of purchase, excluding shipping. If the product was part of a consolidated order, free shipping will not apply to the store credit. Store credit cannot be transferred to another person or account. Any orders exceeding the value of the store credit will require an additional method of payment for the remaining balance.

Stuckonyou.com has a 100% Satisfaction Guarantee. If not satisfied with any part of the order, contact their customer service team. For incorrect personalised spelling, if the error was made by Stuck On You, they will either refund the product or reprint the product and post it free of charge. If a refund is offered, the amount of the product paid for at the time excluding shipping will be refunded. It may take up to 10 business days for the funds to be credited back to the purchasing account. Depending on the issue with the product, a store credit may be offered instead of a refund or replacement. Store credit is valid for 12 months from the date of issue.

For shipping, each product is custom-created according to design specifications and takes approximately 2 to 4 business days to complete & dispatch. Stuck On You works with chosen delivery and courier services that aim to deliver parcels within 14 business days. Shipping & Handling Costs are calculated at checkout based on the collective weight of the products. When ordering only Labels and/or Bag Tags, the order will be sent in an envelope. Enjoy FREE SHIPPING on all orders over $95 AUD. During sales and peak purchasing periods such as Christmas and Back-to-School months, dispatch times may be delayed due to the personalization process and the volume of orders received.

Stuckonyou.com is an online store that offers a range of personalized products. The cost of these products can vary depending on the specific item and customization options chosen. For shipping and handling, the cost is determined by the size of the package. A standard envelope costs $14.99 USD and a parcel starts from $24.99 USD. Please note that these costs may increase during sales and peak purchasing periods such as Christmas and Back-to-School months. For custom orders, there is a minimum order of 200 items. After providing details such as product type, quantity, measurements, colors, personalized text, and whether a logo is to be included, a quote will be sent. It's important to note that all products are made to order and take approximately 2 to 4 business days to complete and dispatch. Delivery is aimed to be within 14 business days after dispatch. Delays in delivery after dispatch are not the responsibility of Stuck On You. During sales periods, dispatch and delivery times may be longer than usual.

"Stuckonyou.com" is a custom label printer based in Breakwater, Victoria. The site offers a variety of products and services, with a focus on personalized items. Some of the popular products include stickers, bento boxes, and lunch bags. The stickers are praised for their cute designs and great quality, with customers reporting that they remain stuck on even after several months. However, some customers have expressed dissatisfaction with the quality of the bento boxes and lunch bags, noting a decrease in quality compared to previous purchases. Additionally, there have been complaints about customer service, including issues with order updates and response times. Despite these issues, the site has an overall rating of 3.5 out of 5 stars from 370 reviews. Please note that this information is based on available online reviews and may not fully represent the experiences of all customers.

To order from Stuckonyou.com, follow these steps:

1. Create an account on the website. This will allow tracking of order and shipping status, and faster checkouts in the future.
2. Choose the desired product. Each product is custom-created according to design specifications.
3. For custom orders, a minimum order of 200 is required. Send details such as product type, quantity, measurements of the labels or products, and preferred colors to laura@stuckonyou.com for a quote.
4. After placing the order, it takes approximately 2 to 4 business days to complete and dispatch. During peak times and sales periods, this timeframe may be longer.
5. Shipping costs are calculated based on the weight and size of the entire order. It's a good idea to preview delivery costs at checkout.
6. The delivery is expected to reach within 14 business days after dispatch. However, during sales periods, dispatch and delivery might take longer than usual.

Please note that any delays in delivery after dispatch are no longer the responsibility of Stuck On You. If any issues arise, contact their customer service team at info@stuckonyou.com. Happy shopping!